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ABTM in English

Before submitting a complaint to The Appeal Board for Bus, Train and Metro it is mandatory to make a complaint to the transport company, which issued the fine or with which you have the dispute. Log in to their website in order to find a complaint form. Await their decision.

English Guidance - (Click here)
ENGLISH COMPLAINT FORM: (Click here)

Mandatory complaint fee: 160 DKK or 80 DKK. Depends on the dispute. Read more in the guidance above. REMEMBER: WE DO NOT OPEN A CASE FILE BEFORE THE FEE HAS BEEN RECEIVED IN OUR BANK ACCOUNT ALONG WITH THE COMPLAINT FORM

If you have an account in Denmark, please transfer the money to our account:

Danske Bank:
Reg. nr: 4183
Konto nr. 12040768

If you transfer the complaint fee from abroad:

IBAN: DK6630000012040768
SWIFT: DABADKKK

Bank's address:
Danske Bank
Holmens Kanal 2-12
1092 København K

The appeal board's telephone number:

(+45) 22 62 65 00 - Tuesdays 09:30 -11:30 am and Fridays 09:30-11:30 am

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